What personal information do we collect from the people that visit our blog, website or app?
When ordering, registering, or interacting with the features on our site, as appropriate, you may be asked to enter your name, email address, or other details. This is done to help you with your experience.
When do we collect information?
We may collect information from you when you register on our site, subscribe to a newsletter, make a purchase, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a site survey or marketing communication, browse the website, or use certain other site features in a number of ways, including:
- To personalize user's experience and to allow us to deliver the type of content and product offerings or information in which you are most interested.
- To improve the performance and features of our website in order to better serve you.
- To send periodic emails regarding your order or other products and services, including newsletter subscriptions and member rewards programs.
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect visitor information?
Our website is evaluated on a regular basis for security omissions or weaknesses and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning to combat against loss, theft, or corruption of your personal information.
Your personal information is secured by our networks and is only accessible by a limited number of persons who have special access rights to the internal systems we have implemented. These persons granted access are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology, such as the information you input when making a purchase.
We implement a variety of security measures when a user enters, submits, or accesses their information on our site to maintain the safety and integrity of your personal information.
All online purchase transactions are processed through a certified secure gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
- Understand and save user's preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information securely on our behalf.
You can choose to have your computer provide a warning message you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (such as Chrome, Safari, or Internet Explorer) settings. Each browser is different, so consult your browser's Help menu for details on the correct way to modify your cookie settings.
If users disable cookies in their browser:
If you disable cookies, some CAN website features may become disabled. It will turn off some of the features that make your site experience more efficient and some of our services may not function properly or display correctly.
not and will not sell, trade, or otherwise transfer to outside parties your
personally identifiable information unless we provide users with advance
notice. This does not include website hosting partners and other parties who
assist us in operating our website, conducting our business, or serving our
users, so long as those parties agree to our standards in keeping this
information confidential. We may also release information when its release is
appropriate to comply with the law, enforce our website policies, or protect our
or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. This is anonymous site visitor information that is not able to identify specific persons.
Occasionally, at our discretion, we may include or offer third-party products or services on the CAN website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, actions, and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. For details on the privacy policies of third-party sites, visit their privacy information pages.
Google's advertising requirements can be summed up by Google's Advertising Principles. They have been established and implemented to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
- Users can visit our site anonymously if desired by the site visitor.
Users are able to change or modify their personal information:
- By emailing us
- By calling us
- By writing to us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or
use advertising when a Do Not Track (DNT) browser mechanism is in place.
Consult your specific browser settings for details on Do Not Track information.
Does our site allow third-party behavioral tracking?
To further protect our site visitors’ information, our policy is
that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) gives parents the control. The Federal Trade Commission (FTC), the federal government’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law, including online privacy, in the United States. The concepts these Principles include have played a significant role in the development of data protection laws not only in the United States, but around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in-site notification within seven (7) days of the breach.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to US privacy law. This principle requires not only that individuals have enforceable rights against data users (such as the CAN website), but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to online inquiries, and/or other requests or questions submitted by site users.
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
When you register on or at one of our CAN Outlets or provide us with your email address, you are automatically opted in to receive marketing emails about our products, our services, our sales, and our offers.
You may change your marketing preferences or remove yourself from our mailing lists by clicking on the “unsubscribe” link in the footer of every promotional email we send, by emailing us at firstname.lastname@example.org, or by calling us. Please see below for contact details.
Please allow sufficient time for your email
preferences to be processed. Please note, however, that you generally cannot
opt out of service-related announcements, such as if one of the CAN Outlets is
currently suspended or if a delivery of a product or service is delayed.